HUT Trade Pile Issues [Updated 12/12/13]
We are currently investigating problems with the HUT Trade Pile and we are working on resolving these issues as soon as possible. If you have had issues with items disappearing from the Trade Pil...
Forum Discussion
Yea I only had enough pucks to buy a few contracts so I could play my next game... So didn't get my contracts or my pucks, had to spend real money in the store just to buy a pack of cards for a couple contracts, ugh!
We are aware of the ongoing issues with HUT and we are working on resolving them ASAP. I have posted a sticky on the subject: http://answers.ea.com/t5/NHL-14/HUT-Trade-Pile-Issues/m-p/1985901#U1985901 and we will update that post as soon as we have further information available.
Thank you for your patience and apologizes for the problems.
How do I know if i successfully submitted a ticket? I followed through the contact game adivisor feature and all it brought me to was the HUT guide
When you get to the screen with the HUT Guide etc, there is a button on the bottom right for "I Still Need Help". This will take you through to the contact options.
thank you! i appreciate it
Really ?? Allow 14 days to work on your case ?? LOL
I just cannot bid anymore all my winning bids gets Expired and I lose my EA Pucks. Great job EA !!!
Same thing happened to me with a Kronwall card that I spent 71,000 pucks on. I hate spending so much time working on getting pucks just to see them disappear like that...
- Still no resolve, still no response from EA.
I can't believe they have a game mode where they charge people ridiculous amounts of extra money for content and then their inept programming steals our content and we all told to just sit, wait, and pray.
