HUT Trade Pile Issues [Updated 12/12/13]
We are currently investigating problems with the HUT Trade Pile and we are working on resolving these issues as soon as possible. If you have had issues with items disappearing from the Trade Pil...
Forum Discussion
Hey EA whats wrong with you ?????????
24h later and no information. And the bug is allready there. I won a action for a logo for 50 (Test) and it is the same problem. The card is not there an the pucks are away.
EA_DavidCommunity Admin
Hi guys, just FYI there's an update on this issue at the start of the thread.
"I'll mirror it here:We’re working on rolling out a fix which should resolve the HUT issues which have popped up in the last 48 hours and prevent any further items from disappearing. No exact ETA on when it will be ready but we are doing everything we can to get it out ASAP.
We’ve seen trade pile issues fall into two separate categories:
If you've listed an item for auction, or have it in your trade pile, and its disappeared: The item is still attached to your account and should appear after a console restart or within 24 hours.
If you've purchased an item through a bid, and had nothing appear at the end of the auction but are missing pucks: The auction has been successful, but the item may be stuck. We have the ability to recover the items and are asking all players affected to contact EA Help through the links here so we can get them back for you.Our apologies for the inconvenience, we're working to resolve the Auction House issues and will do everything we can to fix any missing or stuck items."
As mentioned in the previous post,if you have had issues with items disappearing from the Trade Pile in HUT in the past 48 hours please contact an advisor.
