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I believe those are different issues than what you're experiencing. If I'm understanding you right, those buttons no longer register when you hit them so nothing is happening. Is that correct? Also, have you tried deleting the game and reinstalling it?
- 4 years ago
Sounds like same problem. Will I loae all my progress if I reinstall?
- EA_Aljo4 years ago
Community Manager
Your buttons stop working. The other reports were about menus coming up instead of performing the actions those buttons are supposed to.
If you're playing an offline mode, it's possible your progress could be lost, but in most cases it should be downloaded from the cloud. I just can't guarantee it.
- 4 years agoThis complaintvfeom 2019 isntge exact same thing I am experiencing.@pacman421 I’m also having this problem. As soon as I play in any mode with hybrid controls it doesn’t let me do a slap shot or a wrist shot. Instead brings up the coaching menu and I can’t play the game at all.
Ea please help, just want to play the game - 4 years ago
Same with this. How are you saying it is not the same? Original Post
- EA_Aljo4 years ago
Community Manager
I see that, but they didn't go into detail too much. Others were saying it's bringing up the line change menu. Regardless, try this. On your console, go to Settings/Storage/System storage/Saved Data > NHL 22. Delete the saved data here. You may lose offline saves as well as your settings. In most cases, they are downloaded from the cloud, but I can't guarantee that.
- 4 years ago
That did nothing to fix the iasue.
- EA_Aljo4 years ago
Community Manager
Did you try deleting the game and reinstalling?
- 4 years ago
No. I don't want to lose all of my progress.
- EA_Aljo4 years ago
Community Manager
Unfortunately, I'm out of ideas. If you change your mind, let me know. You won't lose progress in HUT or EASHL. You should be able to download your offline progress from the cloud, but I'm not going to guarantee that.
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