I no longer have access to the EA account that my NHL 20 is signed into

I no longer have access that my EA account is signed into. I got a new Xbox and when I try to play online it automatically takes me to my old email and has me type in a password that I don’t have acc...

EA_Aljo
5 years ago
Hi there, @littleschlegel.

If you no longer have access to the email on the account, you'll need to go through the account recovery process. See this article for more information: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account. Thanks!

EA_Aljo

Community Manager

5 years ago

@ACEOFSPADE_7nli

We are doing all we can, but we can't just give access to accounts without verifying you own it. If you no longer have access to the email on the account, you'll need to go through the account recovery process by filling out the webform here.

CareerAunt6661

5 years ago

I still need help man. Been like 2 months and still nothing. My ea account is locked and I am unable to access it therefore I cannot verify it...I’ve been asking for help but clearly nobody is helping out

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I no longer have access to the EA account that my NHL 20 is signed into

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