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littleschlegel's avatar
littleschlegel
5 years ago
Solved

I no longer have access to the EA account that my NHL 20 is signed into

I no longer have access that my EA account is signed into. I got a new Xbox and when I try to play online it automatically takes me to my old email and has me type in a password that I don’t have acc...
rynpenn's avatar
rynpenn
5 years ago

Nah, this is absolutely *. I’m trying to get access to my account and emails from 10 years ago that I have absolutely no clue what the passwords were. Now I’m sitting here unable to play nhl online for days until I can hopefully recover old email passwords and my ea password. I would have just as easily logged into a new account and started over. I could care less about the security of my ea account. Try listening to frustrated customers instead of saying we’re not on providing enough info. Of course I can’t remember account details from 10 years ago. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@rynpenn 

You said you don't mind starting over a new account. If you can't remember your details from your old account, that would be the best solution.

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