@Nagerade
Your stolen car analogy is an interesting one. When you buy a car, the owner needs to show proof they own it. When they only have a set of keys and no registration, how are you to know they actually own that car? They say they own it, but you're potentially buying a stolen car. Wouldn't you rather get verification you're not buying a stolen vehicle? If it were as simple as you'd like it to be, anyone who had a set of keys to a car should be able to sell it to someone else without worrying about who actually owns it. Obviously, that's not ok. Just because your brother says they own the account, it doesn't mean we should believe them, remove the link to their gamertag, which basically deletes all progress on all EA games, including Ultimate Team, and hand the account over to them. What if your brother wanted to play a prank on you and get all your hard work, as well as money you spent, wiped out? We've heard of this happening in the past so it's more likely than you think.
Again, I absolutely understand the frustration, but also try to see it from our side. We're trying to keep accounts with their original owners. When you don't know the details of your account, it doesn't look like you own it.
