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guuudddiii's avatar
guuudddiii
Seasoned Rookie
4 years ago

I shot a goal and imidiatly after it came "You lost concetion to EA Server"

I played HUT Rivals today and i shot a goal 48sec. in the third period and imidiatly after it came "You lost conection to EA Server please check your Internetconection" !!!!!! ARE YOU KIDDING ME EA ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hello, @Blambo_svk 

This sounds like a different issue. Are you saying when a match ends, you lose connection? If so, is this happening with every match you play?

Blambo_svk's avatar
Blambo_svk
New Hotshot
4 years ago
not when I finish but also while playing 1 match normally ok then bum kick but it happens that he kicks me right away, I turn on the game again, I tried everything with xbox and it's ok there with xbox support
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Blambo_svk 

    Do you play on a wired or wireless connection? Also, has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

    • Blambo_svk's avatar
      Blambo_svk
      New Hotshot
      4 years ago
      @EA_Aljo I tried all this also from xbox support but it's still doing it it started when the new patch came before I played cool before
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @Blambo_svk 

        Thanks for the response. Are you on a wired or wireless connection? You can find some good connection troubleshooting help here.

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