Forum Discussion
Hi there, @KeaghanFife
We should go through some troubleshooting to see if we can get this resolved. First, do you use a wired or wireless connection? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- 4 years ago
This isn't a hardware issue, it's not on my end. Multiple people are having this issue. Every other game runs just fine for me
- EA_Aljo4 years ago
Community Manager
We're seeing some reports of this for EASHL and are trying to gather data on that. You're welcome to post it in this thread. However, we can't rule out any issues with your connection without troubleshooting so let me know if you change your mind. Thanks!- 4 years ago@EA_Aljo It ain’t his connection. Every time there is a stoppage in play I sit for five minutes while the game syncs. I Uber never had this issue and I’m wired.
- 4 years ago@KeaghanFife Yes, it's doing it on bap and that's an offline mode.
- 4 years ago
Imagine them saying its everyone's connection instead of reverting whatever update they did that ruined this in the first place. #fixyourgame
- 4 years ago
It’s not just him it’s everyone your game is broken either fix your game now or give us all refunds this is ridiculous .
- 4 years ago
This isn't a connection issue, it's a huge issue with your game. It needs to be fixed. I can't even complete a single 6s game and my internet is just fine.
- 4 years ago
4 times today Ive got infinite syncing after someone takes a penalty. Up 7-0 and the guy just throws the puck over the boards tilll we get it. My ping is 12ms so it isnt my connection. Please patch this
- 4 years ago
This is unacceptable. If the trolls from the past 4 years are not intolerable enough, you gifted them a glitch. I know your busy copying this years game for next year, but maybe implement a player rating system after you can fully launch this years title.
- EA_Blueberry4 years ago
Community Manager
Hi, PlayStation users.
Are you still experiencing any synching issues since the latest update prior to the weekend?
Official Tweet: https://twitter.com/EASPORTSNHL/status/1451674638841491464
"A new NHL 22 patch is now available on PlayStation that fixes various desyncs and crashes. This same patch will be available on Xbox early next week."
- 4 years ago
It's not a connection issue, it's doing it me on bap which is an offline mode as well
- 4 years ago
We need a new developer for NHL. EA has shown that they don’t care about us - the people who buy this game every year and are disappointed year after year. At first look NHL22 seemed better. Now after a few updates, it still has several glitches and has become more and more the same game We’ve seen in the past. The only player that stands out is McDavid. Individual abilities and skills for the players in the game can’t be seen. Hockey Roots event started and no surpise: maximum upgrade for these players is 92 - 93 ovr elite master items are only avalable in packs. I’ve played these games since 1994 and I’ve had enough. EA’s endless greed and poor game developement year after year won’t stop. We need a change.
- 4 years ago
Having this issue for months on an ethernet connection. This is happens every 3-5 games. This is completely unacceptable. It is embarrassing that you charge so much money for a bug ridden game and its 5 months in.
- EA_Aljo4 years ago
Community Manager
Hi there, @DocGeraldd
Have you tried any connection troubleshooting to see if that improves this? Those instructions are listed here.