Hi, I appreciate the reply, but unfortunately I do easily have access to my email that's linked to my ea account. The moment I tried to log on to NHL20 I was shocked as to why I would see an invalid account message on my NHL load up that I have never seen before. So I definitely took to the internet to try to fix this solution because it definitely seemed odd to me, but just as odd as it was, it should be an easy fix right? But as easy as I thought it would be to reset and recover passwords, to fix it, it didn't. I'm just still confused why, if I didn't do any type of different activity on my account, why this would happen? If it's to happen randomly like so, why would it happen without an easier solution? And if I can't easily fix this.. and if I only play online games.. why would you want to put your consumers through all this trouble. I hope there is easier solution to this for myself and for many others it seems. Is there anything that might be of help besides a call line? I hope there is any easy fix to this for people who invest into this company to play the game and be told you can't play the game you paid for. This would be for all the people who has access to their EA account emails and resetting their passwords or recovering the account simply does not help. Please don't tell me I have to call a hotline? I been a big gamer of the EA roster..at least as of the last 20 years.. but something about doing it to my favorite game at the moment and feeling powerless about it, might not sit well in the long run. Sincerely, a big EA gamer...