Forum Discussion

5 years ago

Solved

Jersey numbers completely missing with custom teams

Product: NHL 22
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Create a team and play a game. You will see that player names and numbers are completely missing on your own team's jerseys
What happens when the bug occurs? Jersey numbers are missing when playing franchise mode with your custom made team
What do you expect to see? You will see jerseys without numbers on sleeves and on the back.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Franchise mode.
What time did you see the bug? (HH:MM AM/PM) 16.30 and 18.30
What is your time zone? EET (ART) - GMT + 2:00
What is your gamertag/PSN ID? PALLOPAULI
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

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Jersey numbers are missing when playing franchise mode with your own custom made team.

EA_Blueberry
5 years ago
Hey, everyone.

Today a new patch released. Can you jump into a game and let us know if you're still experiencing this?

Fix for custom teams not showing names/numbers on the jersey when in gameplay

Patch notes can be found here.

275 Replies

gwv33
5 years ago
Numbers and names are showing but when in expansion mode the gameplay freezes and glitches a lot
EA_Blueberry
Community Admin
5 years ago
Thank you. Sharing these details with the team.
T2HD
Rising Veteran
5 years ago
Hello, Thanks again for being on top of this. I played an offline game with two custom teams and the logos were correct on the fans at the home arena. I played another game with a custom created team against the Hartford Whalers Alumni team at the created team's home arena (my Minnesota North Stars with what I think are better uniforms than what come with the game on the Alumni players). While the names and numbers appeared on the created team's jerseys, unfortunately the Ducks logo is still showing on the fans. Here's a picture. Hoping they can use this to finally put this nasty bug to bed. Cheers and thanks again!
SvenArne123
5 years ago
@EA_Blueberry Names and numbers are showing but the logos still doesn't show in the score bar in game and in the pause menu screen.
EA_Blueberry
Community Admin
5 years ago
@T2HD wrote:

Hello, Thanks again for being on top of this. I played an offline game with two custom teams and the logos were correct on the fans at the home arena. I played another game with a custom created team against the Hartford Whalers Alumni team at the created team's home arena (my Minnesota North Stars with what I think are better uniforms than what come with the game on the Alumni players). While the names and numbers appeared on the created team's jerseys, unfortunately the Ducks logo is still showing on the fans. Here's a picture. Hoping they can use this to finally put this nasty bug to bed. Cheers and thanks again!

@SvenArne123 wrote:

"Names and numbers are showing but the logos still doesn't show in the score bar in game and in the pause menu screen."

The team is aware of these two above related to this topic. I'm going to mark this post solved since it was specifically called out for numbers. Thank you everyone for your patience on this one. It was one of the highest priority items tracked here on the forums.