LOST CONNECTION
1st of all don't tell me it's my connection I have a 400 Msecond connection and my xbox one is hot wide I have no problems with any other games and NHL21 was flawless. I literally lose connection dur...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello, @dfhiijklmm
We're not aware of any issues currently. Can you give me some details on what's happening?
This is literally happening to everybody, fix your servers EA. I can’t even play a single game without me or my opponent getting kicked out, it’s ridiculous.
- EA_Aljo
There was an issue yesterday that has now been resolved. Are you still losing connection frequently?
It’s possible you’re not getting a lot of reports because you don’t make it easy to report. I would think you guys would know the stats already. How many teams are winning and then disconnect and get a DNF loss? I’ve been getting more connection errors than usual since this recent update this week, but it seems to be improving. Today, however, my club was 20-0, we were up 3 goals with one minute left and we paused it and took a timeout. Then the game disconnected. We figured the other team quit but then we got the loss. We both under 30ms ping with no packet loss. I’m on a PS5 with a wired connection and all ports forwarded as per portforward.com. Like that murder guy that’s complaining too, it really is BS when you’re a good player/team and EA starts cherry picking who they want to win. Makes you not even want to play because you can’t compete against teams 80-0 that isn’t served with the “EA special”
I’m happy to provide you with more details about my connection, but we can skip the first hundred questions in troubleshooting because I’ve gone through it a hundred times every year. I don’t know what other games are like I only play NHL and I log like 1000 hours annually on it like a full time job
- EA_Aljo
We're aware that there are times when a game ends and it ends up not counting, but when you take a loss, that's normally due to someone disconnecting and then having only one human player left. Since you can't play with just one human in WoC, the disconnect happens that team gets the loss. We'll definitely keep monitoring the servers for any issues. Let me know if you change your mind about connection troubleshooting.
One other thing you can try is updating all the customizations for your team/arena. Possibly, something here is bugged and causing the game to end.
