Main Menu Crashes
The game crashes before I can access anything on the menu, so the game is unplayable. Can log in to NHL 18 without issue, but NHL 19 freezes in me. I uninstalled and reinstalled the game. Same issue...
Forum Discussion
I'm having the same issue. I've re-installed, deleted local data, did a power cycle. I don't use an external hard drive, and nothing in the USB ports. Any other ideas?
EA_Blueberry
Community Manager
Community ManagerWe witnessed players for Madden getting stuck on the menu with that game but it was able to be fixed by changing their DNS.
Would you be able to try that to see if it helps get around the crashing for you?
Here is how to do that: https://answers.ea.com/t5/Technical-Issues/Season-3-Zeel-s-Troubleshooting-in-depth-Guide/m-p/8310218/highlight/true#M53751
This did not work. Still crashes about 3 seconds after reaching the main menu.
- EA_Blueberry
Are you able to share the game to another PSN ID/Gamertag on your account to see if you can login under a different one? This way we can see if it's account specific?
I only have the one gamertag.
