Never received my xfactor pack
I never received my 2 XFactor player cards for my preorder on XBox X/S version. I don't know where to go or how to contact someone so I can get this resolved. Any help would be great thank you!
Forum Discussion
EA_Aljo
Community Manager
Community ManagerJust to reiterate, if you're gamesharing with someone, only the account that purchased the game will receive the pre-order content.
The same problem on PS. But I am only one here, I think.
Aye, people, we pay them respect for another 1 month development patch, we pay 100 bucks for it, but they treat us like s.When you get this packs, Ferraro won’t fill even the 4th line and all X-Factors cards will be in your roster, especially Mathews and Drai, cause McJesus, Crosby or Ovi never drop in them.
Listen, we are NOT gamesharers. We did NOT launch the old gen version BEFORE the next gen. You SHOULD move unopened preorder packs between the versions or untradeable cards of them. We paid for it. If your system or CS cannot do it, you are useless. Useless and somehow harmful mediators between player and company.
in 2016s we could move UT players between the teams and recover them if team was accidentally deleted. That’s what customer service was.
And what now? We can not do anything, did you try this stupid thing or that obvious one?
