Never received my xfactor pack
I never received my 2 XFactor player cards for my preorder on XBox X/S version. I don't know where to go or how to contact someone so I can get this resolved. Any help would be great thank you!
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello, everyone. An advisor will need to perform an investigation on your account to see if there are any issues on our end. To do that, you can message @EAHelp through Twitter or open a case with a live support advisor here. You can also go to facebook.com/eahelphub to get in touch with support. Thank you.
@EA_Aljo unless you clarify that the issue is being recognised it is of no use opening up anther ticket with Ea help.
I have done so numerous times with zero result.
First thing they advice is sign in and out of your profile
Second they start about a Code we must have recieved to acces our extra content, which is nonsense.
Third they say it's a problem at the retailer's end, which it is clearly not.
So unless you say this issue is being recognised and needs inverstigation further i will not waste my time again creating a useless ticket.
