Never received my xfactor pack
I never received my 2 XFactor player cards for my preorder on XBox X/S version. I don't know where to go or how to contact someone so I can get this resolved. Any help would be great thank you!
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThere's no change in protocol. We can't investigate accounts through Answers HQ. That's why I suggested contacting an advisor. If we have any news on an investigation into this, we'll make an announcement.
Edit: **Update** Please send me a DM with your gamertag/PSN ID and which console you're playing on. We're going to look into this further.
Same issue here. No Chel xfactor preorder bonuses appeared for xbox series x version. Yes, I downloaded and played that version before downloading the xbox one version. When I launched the xbox one version, I received the bonuses. Lame EA
