Never received my xfactor pack
I never received my 2 XFactor player cards for my preorder on XBox X/S version. I don't know where to go or how to contact someone so I can get this resolved. Any help would be great thank you!
Forum Discussion
@EA_Aljo @mikeyrev99 @Teal_Shark88 @piikerr @tenojitsu
Yesterday out of nowhere my content has appeared on the Xbox series X version. Ofcourse i am very happy it did.
But it leaves a sour taste in my mouth how this whole issue is handled.
So much ignorance and lack of faith in the customer has been shocking. I have been going at this a full week and got nothing but closed doors and pointing the finger everywhere but at the heart of the problem, which is with EA.
The most annoying was the denial of the possibility that it could have been a problem with EA, which i could have comepletely understood. if they would have told me they needed some time to look into things. But the robotic and very uncompassionate managing of this case has made me very suspect of buying products of EA again.
I sincerely hope that all of you who experience this missing content drama get what is rightly yours. As you have paid good money for it.
If not please don't stop contacting EA.
@BSBully79 I also got my content yesterday. Thanks to @EA_Aljo for getting an investigation put through!
