nhl 15 xbox one problems online
hey I bought nhl15 for the Xbox one, and every time I try to go online in any game type it will say: "failed to retrieve data; please try again later." why can I not access the online features? ...
Forum Discussion
EA_Barry
Community Manager
Community Manager@pfulk@osullymike@odiggity13@mrom05@scherrjohnathan
Can you let us know if the steps at the following link help any:
http://answers.ea.com/t5/Technical-Issues/Online-issues-NHL-16-XB1/m-p/5019009#M1289
I tired those steps. I will list what I did to make helping me easier.
Restart system
Forward ports
DMZ
Uninstall game
Delete profile
Delete update to game
I am at a loss and now it is to late to take the game back and get a refund for it. So EA needs to fix this I do not make money to spend on broken games. You know if it was just me then I might think it was my system but many people are have this same problem so it is not me it is EA. Fix this!!!!!!!!!!!!!!!
- EA_Barry
It may be worth contacting your ISP in this case, as suggested in the previously linked post.
- Approved
I have followed all of these steps and contacted my ISP and they said everything on their end is working and I still can't access the online features of the game
- EA_Barry
Do you have an active XBL Gold subscription and your parental controls set to adult?
