NHL 18 connecting online never has everything else does

@Swit5552 

Do you have any PC games from us? That would be the only time Origin would show you have any games. It's not going to show console games.

I assume changing the IPv didn't help? Something else to try is clearing your alternate MAC address with these steps:

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Thanks for your help I'll keep trying stuff. If I could trade Madden and nba2k online working for hockey working I totally would.

@Swit5552 

We'll keep trying to get this figured out. If that doesn't work, try going to www.origin.com. Log in there and in the lower left mouse over your name. Then, choose EA Account. On the next screen, scroll down to the bottom of the page and let me know if you see a Revoke Access button next to your gamertag. If you do, hit that button and you'll be forced to verify your account again when you try playing. Once verified, it may work. Let me know what happwns.

@Swit5552 

It's very possible 19 or 20 will connect for you. Do you have an EA Access subscription by chance? You can try out a trial of the game if you do.

You might be able to get your ISP to help with getting your IPv to be on 4 and not both 4 and 6.

IT IS THE SERVER. Right now the status shows down and the date is Aug. 1. All of this trying settings and resets and ports is useless. we are stuck until the server is fixed.

@Hockeymn25 

Where are you seeing it's down? I checked myself and I can see there are people playing on both Xbox and PlayStation.

@Hockeymn25 

I really don't know why it's saying that as there are people connected and playing on Xbox.

@Hockeymn25 

I'm looking into this and will update when I have some news. Thanks!

Tks yeah I just dont see why hockey is the only game that's different especially because it's my favorite game.  I appreciate your help I'll try the trial runs and see if there's a connection test for them...

@Swit5552 

Sounds good. It looks like there might be a problem with the NHL 18 servers, as pointed out previously by @Hockeymn25. I'm trying to find out more about that.

Yeah will do... looks like the trial for nhl20 connects.  

@Hockeymn25

Not me personally, but after reporting this, it was looked into and some quick maintenance was performed that got it resolved.

@Swit5552 

It looks like 18 should be working now, but you should check out the trial for 20. A lot has changed since 18! 🙂

@Hockeymn25 

Thank you for also helping to report this. That really helped.

Out of curiosity, what do you like better about 18?

@Hockeymn25 

Fair enough. Thanks for giving 20 a chance at least 🙂  If anything else comes up, let us know. Have fun and stay safe!

Thanks for updating the system ea