Forum Discussion
EA_Barry
Community Manager
8 years agoPlease check again on the availability of this offer and let us know here if the issue is now resolved.
Thank you.
Anonymous
8 years agoOh yes! Its now there, just bought the offer! 🙂 it works now, thanks a lot
- EA_Barry8 years ago
Community Manager
Awesome, thanks for confirming this is okay now, appreciate it !!
- 8 years agoI'm currently having trouble accessing the discount tab on nhl 17 for ps4. I click on it but it just gives me an error code. I was hoping to pre-order the Young Stars Deluxe Edition.
- EA_Barry8 years ago
Community Manager
- 8 years agoYes. The error code is:
0B200DD42EE9B69A-0000000000009999-287EC57FD0B6BE55 - EA_Barry8 years ago
Community Manager
Thanks, let me look into this for you.
- 8 years agoDid anyone figure out this problem yet? Still not working☹️
- EA_Barry8 years ago
Community Manager
Retry the pre-order and let us know if you are still seeing the issue please.
Which country are you actually located in?
Are you using any kind of VPN or Proxy?
Thank you.
- 8 years agoIt still won't go through for me. I'm from Canada and don't use a proxy server. My internet service provider is Bell Aliant.
- 8 years agoAlso I'm not the only one having this issue. Some of my friends were trying to pre-order as well and it gave them the same error code.
- EA_Barry8 years ago
Community Manager
Thanks for the info, we will post any updates on this when available.
- 8 years agoAre there any updates on this issue yet?
- ApprovedAnonymous8 years ago@EA_Barry
I've had the same problem but on nhl 16 the offer appears on the main menu but it says failed to retrieve data I was wondering if there is any other way for me to get the offer through NHL 16 or if it will be fixed anytime soon - 8 years agoDid they ever solve this, I get the same error
- ApprovedAnonymous8 years agoI just tried it again today and they still haven't fixed it
- ApprovedAnonymous8 years ago
Have you heard from EA since? I'm from Canada and I have the same issue as well! Thanks!
- EA_Barry8 years ago
Community Manager
Are either of you guys using a VPN or similar?
That may explain why you are seeing this error.
- ApprovedAnonymous8 years agoNope I live in Canada and have Videotron as internet provider.