Forum Discussion
EA_Barry
Community Manager
6 years agoHas your XBL Gold Subscription expired?
In your account settings, check when your Xbox Live Gold subscription is due to expire under the "Services and Subscriptions" tab.
If your subscription is still active, you may want to contact Microsoft to check if all is well with your account.
Do let us know how you get on, thanks.
NHL_Live_Support
NHL Team
6 years agoHey @JoshHalteman,
If EA_Barry's suggestions don't work, you may need to contact Microsoft about this. This sounds like a Microsoft entitlements issue.