NHL 21 Input lag in HUT
So, I have had some input lag while playing HUT. I had this problem in NHL 20 also. In HUT, I just played a game where I had ONLY 9 ping and had pretty much input lag. It is not HUGE, but still aff...
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Here is UO Trace screenshot. I did it with my laptop, which is using wireless connection, if it matters.
EA_Aljo
Community Manager
Community ManagerYou really need to run the test on a wired connection since that is what you play on. Can you do that? Wireless connections are significantly worse so it won't be accurate to what you play on.
- EA_Aljo
Thanks! You're getting a little packet loss and some high ping times before reaching our servers. Can you run the test again, but use the European server that is listed in the instructions? It's possible the high pings are due to the distance to the server you're testing with.
- EA_Aljo
- @EA_Aljo
I opened every PS4 and NHL port. I will test if it works better in game tomorrow and let you know how I did.
I hope that I did the port forwarding correctly and it works. Last time I opened ports in NHL20, I think I missed the part where I should have set Static DHCP to my PS4. Now I did and lets hope it works.
Only problem is when I try some online port forwarding checker like canyouseeme.org, it says that the port is still closed. Idk if I did something wrong, but if I did, I don't know what is the problem.
But anyways, I'll see how it works tomorrow! I was wondering if someone else has the same issue and as soon as i saw this topic i was like, i m not alone with this.
I have 8 to 24 ms games in HUT and it feels like i play on much higher Ping.
I m watching even NHL twitch streamers which some of them have a ping of 40ms and they fly through the ice and i was wondering how is it possible.
i had an opponent which had 77 to 80 rated players compared to mine 85 rated players and he destroyed me. I belong for years to the top players on the planet. I played competitivley on sites like gamersaloon and worldgaming. This started also in NHL 20 with this input lag. I live in west Germay.
I wish someone can help me through this.
- @EA_Aljo
I had no time to play that much so I tried one HUT Rush match after I had opened the ports and it worked well. Average ping in that match was 10. Does HUT Rush use P2P or dedicated servers btw?
Today, I played HUT Rivals match and had 10 ping but the delay was still pretty big ☹️ So seems like opening ports didn't work.
I also played Online Versus match and had a game where average ping was 48 and highest 78 and there was a little bit of delay but I think it was caused by the ping. I still had not nearly as much delay than in HUT with 10 ping.
Online port testers still say that my ports are closed even thought I opened them. It might be possible I did it wrong but I don't know what would be the problem there. - EA_Aljo
Thanks for the update. Unfortunately, I'm out of ideas at this point. Your tests showed an issue that would be on your ISP's end. That's not something we can help with. If I can think of anything else, I'll let you know, but at this point it's best to speak with your ISP to see if they are noticing any issues.
- EA_Aljo
You should be getting a better experience on a wired connection. A wireless hotspot shouldn't be as stable or better than a wired one. Unless there are some hardware issues. Regardless, the test shows it's occurring before you reach our servers so there isn't really anything else I can suggest. I'm very sorry. I understand how frustrating this can be. I had similar issues until I replaced the equipment my ISP provided and used my own instead.
