Community AdminYeah same boat. Still missing diamond packs, synergy, and cover athlete. At first someone tried to help on twitter and disabled the standard edition preorder that was on my account but that didn’t help. Tried to contact through twitter again and nothing. Contacted help.ea again Thursday and after having to argue with them that it wasn’t a retailer issue they said it was a global problem that they’re working on a fix for and that I just have to wait. Pretty sure ea blueberry said this had been fixed already. Any advice on what to do now? Thanks.
Community AdminThe team is planning to fix this from their end, expect your missing content to show up soon! As soon as we can confirm an official date or when the fix has gone out we'll update you here. Thank you for providing us details and hanging in there.
EDIT: Regarding the fix that went out earlier, that was for all pre-order content in general. What we are still seeing are players missing Diamond, Cover Athelete, and Synergy packs post fix which was still under investigation.
Isn’t the great eight edition supposed to get 2 diamond choice packs a month? Because it’s November 1st and I only received 1 pack. How does that work but not our other pre order content?
