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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

NHL 21 Pre-order / Game Info / Support & Help

Hey, NHL Community! Welcome to the NHL 21 forums and we hope to see you join us on the ice at launch! Below you'll find articles below with information on NHL 21. Have a question? Ask it here! ...
Lilj101's avatar
Lilj101
5 years ago

Have you had any luck yet? I got a diamond pack November 1st, but great eight edition are supposed to get 2 a month so I’m confused what’s going on with this “fix”. I had someone from ea help message me telling me I opened a diamond which I did but I said I’m supposed to get 2 a month and the guy just stopped messaging once again. No help. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Lilj101 

We can't assist with missing content through Answers HQ. You'll need to contact an advisor again.

  • Lilj101's avatar
    Lilj101
    5 years ago

    Omg I’ve contacted them multiple times and they don’t help at all! If you scroll up at least ea blueberry says the team is working on fixing this. Thanks for no help

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Lilj101

    It's being looked into. When there's an update, a post will be made. Otherwise, the only way to get support for this is to contact an advisor.

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