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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

NHL 21 Pre-order / Game Info / Support & Help

Hey, NHL Community! Welcome to the NHL 21 forums and we hope to see you join us on the ice at launch! Below you'll find articles below with information on NHL 21. Have a question? Ask it here! ...
emmalkin66's avatar
emmalkin66
5 years ago

Got everything but still missing one diamond pack. No big deal I’m sure I can get someone to fix that now. Thanks for all your help.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@Lilj101  @emmalkin66 

That's great news!

@emmalkin66 

Please reach out to our Support team so they can just double-check your account to make sure it wasn't received. They should be able to grant it if they can verify you didn't get it. They had to hold off before on grants because this was being handled by the NHL team, but for fringe cases like this they are geared to make sure you get what you paid for.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Good luck on the ice and thank you so much for your patience on this. 

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