I dont know why we try to politly make him understand what the deal for us. He dosent want to understand what we are saying. This forum is exclty how EA treat its player who want to play the part of their game that dosent require us the more than we already pay. They dosent even care period.
Community ManagerWe have never announced roster updates far in advance. There will be an update, but we don't give out dates. Normally, they are announced the day before.
It was not meant to be a condescending comment. I'm stating the fact that the mode is technically playable. It's not broken. It takes time to put updates together and especially right after the draft/FA, there's a lot of movement. If we put out an update today, most likely people would be upset that it didn't include yesterday's moves. Normally, by the time the game releases in mid-September, rosters are pretty accurate. Once the new season starts, an update releases shortly after to include rookies and additional moves. Since it's only been about a week, it's going to take time to get the update complete.
I absolutely get the frustration. We want rosters to be up to date and will do all we can to get this to happen as fast as possible. If we could snap our fingers and make it happen, we would, but there's a lot more involved than you're thinking as there are hundreds of players across all the leagues to assign.
There's also no date for updates for any of the other modes. If we truly only cared about HUT, that's all that would be available. We also wouldn't have significantly updated Be A Pro if that were the case. There wouldn't be so much of a focus on WoC as well or gameplay for that matter. It's not all about HUT, but that's the assumption people make when they feel their particular issue isn't being addressed.
First of thank for you answer and patience we get that its not fault.
Its just that you dont seems to understand why people are upset and every answer you give seems to * off people more and more.
People are frustrated because even if yes the game its complete because everything is playable NHL 21 its not complete because the BASE roster of 2020-2021 is not in the game right now. We all get that the time was shorter this year but why not disclause it at launch ? I would not have buy the game with that information. Thats why I feel rip off by EA and I think a lot of people are.
We get that there is a lot of player movement right now but most people ask for the draft update not the full up to date update. We can move UFA to their new team and manually edit their new contract , however we cannot edit a player to be draft.
You want us to understand that this is a special year but you dont seems (EA) to understand , OK normally you dont announce roster uodate in advance , but why its so complicated to do it for this time ? Most people who play Franchise and Be a pro dont play the game right now because the base roster its not up to date and dont want to sink a lot of hour into customize the roster only to have an update next week.
The full on release is tomorow and the base roster its still not ready but again , EA dosent disclose it. If there a % of player who feel rip-off since 2 days imagine how people will feel rip-off tomorow. Why not more transparancy on you’re part ?
We feel HUT its only you care because its the only mode up to date , but its seems obvious that there is still a large of player who buy the game for franchise mode ou Be a pro , and still EA dosent give any info on when we will be able to play it with a base roster up to date.
Again its not your fault but you’re asking people who feel rip off by 100$ to understand be patient bu you cant even give us something...
We are in our right to ask for answer and to be pissed off.
Community ManagerWe don't disclose dates because there's always the chance an update will get pushed back. When that happens the community gets very upset. So, it's best to wait until we know for sure an update is going to be released. Which is why it normally isn't announced until the day before.
I'm not trying to upset you all. I'm trying to give you some insight into why there isn't a current roster update. However, since my responses are being taken in a manner that is unintended, I can stop responding here as I've given all the information I can. So, with that said, please keep an eye on our official channels. When there's a roster update, you'll see it announced there.
That’s the thing. Accountability is a hell of thing. Had anyone from EA would just come out and say “We had to release the game by a certain date because of corporate mandate and don’t have updated rosters or any idea of when they may be released”, we all would have moved on by now and there wouldn’t be a 10 page thread lol
Community Manager
