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Do you have another controller you can try?
I did controller tester and its fine, i dont know what else should i do. Should i buy new controller? Or is there something else i can do?
- EA_Aljo3 years ago
Community Manager
@BrAiNiiik wrote:
I did controller tester and its fine, i dont know what else should i do. Should i buy new controller? Or is there something else i can do?
Did you actually try a different controller? I'd really like to rule out any issues with it.
Something else to try is hard restarting your Xbox. Hold down the power button for about 10 seconds. Then, turn it on again. You should get the Xbox logo screen. Load into the game and try again. If that doesn't help, try deleting the personal saved data for NHL 22. Press the Guide button and then highlight the NHL 22 tile. Then, hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. Let me know what happens. Thanks!
- 3 years ago
. I tried it with my brothers controller and i did what you told me to do and still the same. What should i try next?
- EA_Aljo3 years ago
Community Manager
Did you also try deleting the saved data that I mentioned in that last post? Also, what control scheme are you using? NHL 94, Hybrid or Skill Stick.
It would also be good to make sure your controller's firmware is up to date. To check that, go to your Xbox settings > Devices & connections > Accessories.
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