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SHARKSHOCKEY513's avatar
SHARKSHOCKEY513
4 years ago
Solved

NHL 22 disc not recognized by XBox

Product: NHL 22 Platform:Xbox Series S How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Insert this disc into XBox. What happens when the bug occurs? Noth...
  • SHARKSHOCKEY513's avatar
    SHARKSHOCKEY513
    4 years ago

    For whatever reason, unplugging the XBox then plugging it back in made it recognize the disc.

CadenceDoge's avatar
CadenceDoge
4 years ago

Same problem but have Xbox One

  • SHARKSHOCKEY513's avatar
    SHARKSHOCKEY513
    4 years ago

    For whatever reason, unplugging the XBox then plugging it back in made it recognize the disc.

    • CadenceDoge's avatar
      CadenceDoge
      4 years ago

      Same for me. I powered down a few times, but somehow unplugging it worked. 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hello, @SHARKSHOCKEY5131 @CadenceDoge

      Thanks for the report on this. I'm glad to hear power cycling helped. If you have any other issues, please reach out to us again. Thanks!

      • MacRantEskogAr's avatar
        MacRantEskogAr
        4 years ago
        @EA_Aljo happened to me twice now, am I seriously expected to power cycle my Xbox every so often just to play NHL? Brutal

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