Community Manager
I submitted a case on Sunday Oct 17 that I received my preorder packs on the wrong version of the game. I only downloaded series s/x version. Played the 10 hour trial & 3 day early access on the series s/x version only. Played the series s/x version Oct 15 & 16 still no preorder packs or points that I purchased. Check my download history. Downloaded the xbox one version Oct 16 because I had a suspicion that everything would show up on that version. The preorder packs & points that I ordered showed up on the xbox one version.
The same for me. PS4 version downloaded automatically oct.11. If I hadn’t run PS4 on day offs I would realise I did not receive packs and CS fed me up with promises.
