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TheBrickMan27's avatar
TheBrickMan27
4 years ago
Solved

NHL 22 Online Fail w/ Solution from @EA_Aljo: Hotspot for first connect

Hi, I started with NHL 18, and have purchased ever year up to 22.  Always bought the premium edition (X-Factor in the 22 case).  So I have $500 invested in this game. All on same Xbox O...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @TheBrickMan27 

    It should still use the same Xbox Live subscription as far as I know. Regardless, if you're getting the same error, it's not account-related. Are you able to connect if you switch to a mobile hotspot?

TheBrickMan27's avatar
TheBrickMan27
4 years ago
@EA_Aljo I am currently using the google DNS servers. I will try the other ones also.
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@TheBrickMan27 

Do you happen to have another gamertag you can try? I'd be curious to see if that works or not.

  • TheBrickMan27's avatar
    TheBrickMan27
    4 years ago

    Sorry, just 1 tag for xbox itself and 1 for EA.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @TheBrickMan27 

      Can you create one to test this with?

      • TheBrickMan27's avatar
        TheBrickMan27
        4 years ago

        I created new xbox gamer tag, and EA ID.

        It still fails the same.

        Just of note - the new gammer tag did not xfer over my Live subscription, and I am not going to pay for a second Live subscription just to test.

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