It should still use the same Xbox Live subscription as far as I know. Regardless, if you're getting the same error, it's not account-related. Are you able to connect if you switch to a mobile hotspot?
Sorry, just 1 tag for xbox itself and 1 for EA.
Community ManagerCan you create one to test this with?
I created new xbox gamer tag, and EA ID.
It still fails the same.
Just of note - the new gammer tag did not xfer over my Live subscription, and I am not going to pay for a second Live subscription just to test.
Just the last couple screen shots
Community ManagerIt should still use the same Xbox Live subscription as far as I know. Regardless, if you're getting the same error, it's not account-related. Are you able to connect if you switch to a mobile hotspot?
Aljo,
You hit the trick. Setting to my phone hotspot let me get to the accept screen. Then I switched back to my home network, and all is good !
My firewall, which is the same one I had for years, must have blocked something the game tried to do the first time it connected online.
Thanks again for saving a customer !
Community Manager
