NHL 22 X-Factor Edition does not work on PS5
Hi, I bought NHL 22 X-Factor Edition few months ago. First two month I played that on my PS4 console. Last week I got PS5 console and when I installed the game, there is only PS4 version available....
Forum Discussion
EA_Barry
Community Manager
Community ManagerTry restoring your Store Licenses and settings and also enabling PS5 Console Sharing and Offline Play :
https://www.playstation.com/en-ie/support/games/restore-licences-playstation/
Thanks.
Thanks for fast reply. Do I have to do this on my both PS consoles? I did it on PS5 but nothing changed. I'm not able to do that on PS4 console at the moment because it's located on different country.
And PS4 version is now in my PS5 console. Do I have to remove it before I do those actions ?
- EA_Barry
Please make contact with an EA Game Advisor so we can check on your account details.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
