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Sohard4me's avatar
Sohard4me
4 years ago

NHL 22 X-Factor Edition does not work on PS5

Hi, I bought NHL 22 X-Factor Edition few months ago. First  two month I played that on my PS4 console. Last week I got PS5 console and when I installed the game, there is only PS4 version available....
Sohard4me's avatar
Sohard4me
4 years ago

And PS4 version is now in my PS5 console. Do I have to remove it before I do those actions ?

Socair's avatar
Socair
Hero+
4 years ago

@Sohard4me When you’re looking at your game library, it doesn’t show up under purchases? 

  • Sohard4me's avatar
    Sohard4me
    4 years ago

    No I only see my PS4 version.

    • Socair's avatar
      Socair
      Hero+
      4 years ago
      @Sohard4me Can you try using the PS app? There must be some disconnect between your console libraries not accurately displaying both versions.

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