Hey, everyone.
Jumping in here to let you know this hasn't been abandoned and it's still being invested at higher levels within EA & Amazon. I haven't received any updates yet as it's still being looked into, our deepest apologies for advising you it was addressed when it appears it's not. I have this thread as a top priority for my day-to-day tasks, so the moment I hear any info on what exactly happened to the emails that were supposed to be sent out I'll let you know. It must be hard to be told to wait and be patience when it's been this long, but please continue to do so while we track down a solution for you all as soon as possible.