Hello, everyone. This is an issue we're aware of and investigating. When we have some news, we'll post an update.
*This issue has now been resolved*
Product: NHL 21
Platform:PlayStation 5
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The Error code in the picture
What happens when the bug occurs? Boots me to HOME screen
What do you expect to see? I expect a 84 OVR choice pack and a little extra for the inconvience
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English
Below i got picture of error code and the pack
I had the exact same thing happen on my Xbox one it always show up that’s it can be opened but as soon as you try and open the pack, it will kick me back to the main menu with that error code you had.
