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ssolo97's avatar
ssolo97
4 years ago

No motion from player with puck

Product: NHL 22 Platform:Microsoft XBOX One How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? I'm not sure What happens when the bug occurs? When playing i...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@ssolo97 

Does it happen for all Franchises? If so, I'd try re-installing the game to see if results change. This could likely be corrupted files as we're not seeing others report this on a widespread scale. 

  • ssolo97's avatar
    ssolo97
    4 years ago
    @EA_Blueberry I reinstalled the game and I am still running into the same issue.
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @ssolo97

      Do you have the power cord plugged directly into the wall or something else?

      Would you be able to share the game to a different Gamertag on your console to see if it happens on that one? That way we can see if it's account specific?
      • ssolo97's avatar
        ssolo97
        4 years ago
        @EA_Blueberry The Xbox is plugged directing into to wall socket. I do not have another gamertag to share to unfortunately. Im starting to to think the game itself may be defective.

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