Pack not as described
Product: NHL 22
Platform:PlayStation 5
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Buy the stanley cup starter pack-Round 4 untradeable
What happens when the bug occurs? Th pack specificially says that it has 20 items, which atleast 15 are players, and 2 guranteed power up collectibles, upon opening the pack I got my 2 power up collectable, but only 2 players, rest were player items
What do you expect to see? I expected at least 15 players, not player items
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Hockey ultimate team
What time did you see the bug? (HH:MM AM/PM) 2030
What is your time zone? PST - GMT - 8:00
What is your gamertag/PSN ID? sphnxlover/ bre3ebree451
PS4 Crash Reporting: Please copy the text you put in the crash report here. NA
EASHL issues? Please insert your Club Region. NA
What is your game language? English
The pack was not as stated
Hi there, @crazymath567
This is something you'll need to speak with an advisor about. We can't help through Answers HQ. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
