Ping is between 6 an 8 ms but always lag

@Codo37 

Unfortunately, there's nothing else I can do for you since you're sure this isn't a network issue. The best I can do is troubleshoot your connections. We're also not hearing from many in your region about this so we're not aware of any issues there.

We have troubleshoot our connections, they are fine. A good answer would be if you and EA are telling us the server locations. I think that would clear everything. I will send another traceroute later … the problem is clearly on the EA site nor on ours but we know for years that EA will not do something against. No fun to play …

Here is the EA Traceroute protocol. It shows 90 ms … my NHL says 6 to 10 ms connect. The 90 ms is like the game plays … explain!

@Codo37 

Can you run the test again using the European IP that is listed in the instructions? The high ping times could be due to the distance of the server your testing with.

@MaraSGc 

That's not something I can really explain. If your tests show no issues and you video doesn't show any issues, we can't really track down what is happening. Do you notice the lag when you win games as well or is it only in losses?

Its in wins too … not only in losses but its impossible to win with the lag against a good player with good connect or whatever.

@Codo37 

I haven't been able to find why you'd be lagging and we've exhausted all possible troubleshooting. I'm very sorry, but I don't have anything else to suggest.

And here the EU Server (if its not the correct adress, then post here please the right IP).

30 ms … not the shown 6-8 ms on the NHL Ping Screen. explain again!

@Codo37 

In game, you're connecting to a server closer than the one you're testing. That's why you see the lower ping. You're also only sending 7 packets. You need to send 100 to get more accurate results.