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Codo37's avatar
Codo37
Rising Adventurer
5 years ago

Ping is between 6 an 8 ms but always lag

Hi! I used in NHL21 the setting find Games <20ms an it worked fine, alle games were shown between 6 an 8 ms. My Ports are open but the players respond total delayd, agein. Whats the problem? If it sh...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@MaraSGc 

That's not something I can really explain. If your tests show no issues and you video doesn't show any issues, we can't really track down what is happening. Do you notice the lag when you win games as well or is it only in losses?

Codo37's avatar
Codo37
Rising Adventurer
5 years ago

Its in wins too … not only in losses but its impossible to win with the lag against a good player with good connect or whatever.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Codo37 

    I haven't been able to find why you'd be lagging and we've exhausted all possible troubleshooting. I'm very sorry, but I don't have anything else to suggest.

  • Codo37's avatar
    Codo37
    Rising Adventurer
    5 years ago

    And here the EU Server (if its not the correct adress, then post here please the right IP).

    30 ms … not the shown 6-8 ms on the NHL Ping Screen. explain again!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Codo37 

    In game, you're connecting to a server closer than the one you're testing. That's why you see the lower ping. You're also only sending 7 packets. You need to send 100 to get more accurate results.

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