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Codo37's avatar
Codo37
Rising Adventurer
5 years ago

Ping is between 6 an 8 ms but always lag

Hi! I used in NHL21 the setting find Games <20ms an it worked fine, alle games were shown between 6 an 8 ms. My Ports are open but the players respond total delayd, agein. Whats the problem? If it sh...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Codo37 

We don't give out the server locations. As far as your test goes, again, I'm not seeing any issues with it. Since you're also not showing any lag in your videos and we've done all troubleshooting, I can't think of anything else to suggest.

prospero99c's avatar
prospero99c
New Vanguard
5 years ago

@EA_Aljo I had packet loss with the same test as @Codo37, any suggestions? We live in the same country (Germany) btw...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @prospero99c 

    Packet loss is most likely the issue. That's different than what the others are experiencing. Did you already try alternate DNS settings?

    • prospero99c's avatar
      prospero99c
      New Vanguard
      5 years ago

      I am using Google DNS Servers and tried Cloudflare on my Xbox. Hard to troubleshoot the issue on my Box, it's my only Exposed Host on the network as well.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @prospero99c 

        Can you run the test again? I want to see if it's consistent or not.

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