Forum Discussion
@EA_Aljo wrote:I'd like you to try opening the ports for NHL. They are listed here. There should be some sites online that can help with opening ports if you're not sure how to do it.
Thanks for the tip, but I have done that already. I already did open ports on my router.
Last Saturday, Sunday and Monday was terrible (9 January - 11 January), I had lag/delay, and the game was unplayable. (Only in Rivals and HUT Champs that is).
I did not play any games on Tuesday (12 January)
I started playing some rival games on Wednesday and the game was back to normal, lag/delay was gone. Thursday, Friday and Saturday was all fine.
But unfortunately, it all started again this Sunday evening. It's so frustrating. It is nearly invisible, and almost impossible to notice this on any recorded gameplay, you actually have to play the game yourself to notice it. It's like playing with a handicap, players don’t chase the puck, D- men don’t take out or mark their guy, It's impossible to bodycheck your opponent, it's like the opponent have some kind of “invisible shield” or something like that, your player just won’t tackle, it’s like the opposite of a magnet so to speak. Onetime cross crease shots don’t connect anymore. It feels like the actual gameplay is not in sync.
In other words, I have the same problem as the user that started this topic, only difference is that my ping is average 20-25 every game, you should play the game without any problems with a ping like that, but NO, the lag/delay is still there.
Can you run a UO Trace and get me a screenshot of the results? The instructions are here. You'll need to run this on a PC that is on the same wired connection you play on.
- 5 years ago
here is my uotrace
- 5 years ago
@EA_Aljo wrote:Can you run a UO Trace and get me a screenshot of the results? The instructions are here. You'll need to run this on a PC that is on the same wired connection you play on.
Uo trace
- EA_Aljo5 years ago
Community Manager
You're getting high pings starting with the second hop. That's the node in your neighborhood that is managed by your ISP. You also have a bit of packet loss. This is all before you reach our servers so it's not something we have any control over. Sometimes, open ports and using alternate DNS settings can help with this, but it would be best to contact your ISP and find out why the ping time is so high. You shouldn't have a worst ping of 86 ms at this point. Due to the high ping, it's going to get worse as your data continues through the remaining hops.
- 5 years ago
Your telling me the high pings of 276ms on ea servers are because of hop 2 of my isp ? Can I share this info your telling me to my isp