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We are not able to send a technician to your house.
As far as high pings go on peer to peer connections, that's definitely possible. You're not on our servers at that point. Either you or your opponent are the host. So, if your connection is perfect then your opponent is having trouble with theirs. If every single Online Versus game has ping times that high, the issue is probably on your end. Especially since our servers are taken out of the equation.
@EA_AljoCan you please answer thes questions?
1. Have you ever played a game yourself with that problem? If not then you can't understand how terrible that is.
2. Had only one EA Techincan checked this problem out at home by a user? If not then it only showes they don't care. To fix this problem they must play and feel it to understand it.
3. Why do you not believe how many players have the same problem? We all want an even playing field and not the connect that decides who wins.
- EA_Aljo5 years ago
Community Manager
Your ISP is responsible for your connection. EA doesn't provide your internet.
I have had lag in the past, but it's extremely rare now. To resolve this, I upgraded my equipment. However, we live in completely different parts of the world and have different ISPs. Our connections are not going to be the same.
I believe there are thousands of players with connection issues. I'm not going to debate that with you. The issue is that it's a low amount when compared to the rest of the population of players. If everyone was being affected by this, that would most likely be an issue on our end and we'd be investigating it.
- 5 years ago
It’s been a known issue with the servers for a long time they don’t care no money involved.. keep on buying but packs.
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