Ping is between 6 an 8 ms but always lag
Hi! I used in NHL21 the setting find Games <20ms an it worked fine, alle games were shown between 6 an 8 ms. My Ports are open but the players respond total delayd, agein. Whats the problem? If it sh...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThanks for the video. I'm not seeing how your players are sluggish.
At the 32 second mark, you're on the PK. They aren't going to apply as much pressure. You also control a player out of position and cover the shooter instead. You're taking 77's position so they back off. You also comment about how your players are slower. They are on the PK so those players could have also been fatigued more.
You seem to be relying heavily on cross-crease one timers from up close. Taking that shot from farther back is going to be more successful at catching the goalie out of position.
You also should pass more. That's why your opponent is getting the puck from you easily. You don't use your defenders and seem to be forcing the puck through the neutral zone when you can pass back to an open defender and create open lanes for better offensive zone entry.
The missed one timer at 1:34 is most likely due to his stick having just passed through another player's leg a moment before. When this happens, you can't play the puck for a few moments.
The trip at 2:40 was caused by incidental contact so it's not going to cause a penalty.
Thye spiderman save at 2:55 was actually a deflection from the defender.
At 2:57, Leetch is reacting, but the puck is bouncing. His stick also appears to pass through the leg of the other player. Which, again, means he can't affect the puck with his stick.
At 3:05, which CPU isn't reacting?
At 3:49, you're doing a lot of "skillzone" defense. CPU players don't take any action against the puck carrier. Switching to the player that can best defend against the carrier will give you more opportunities to cause a turn over or break up the play since you can manually poke, stick lift and hit. CPU players will not perform these actions.
At 5:40, the shot is delayed because the LD is fading away. He's drifting back a bit. This is going to cause a weaker shot.
At 5:55 I'm not seeing any figure skating. He has a player in good position for the intercept at 5:59.
At 6:32, how are the players not reacting? You pick up the puck and skate it into your goalie. You could have turned to your right or passed the puck away instead.
At 6:44, where is the figure skating? You're keeping up with him. Your AI teammate knocks the puck loose, they pick it up again, you hit them, but their forward momentum carries their body down the boards while your player is recovering from the hit. You should have anticipated they would beat you to the puck and angle your player to farther ahead of where they were skating down the boards to cut off their forward movement.
At 7:21, the missed one timer could have been due to the pass being charged too much. Not saying there's no issue here though. It also looks like a saucer pass which is going to be a bit harder to connect cleanly with.
At 8:07, the delay looks a lot longer when slowed down. It also could be due to not fully having control of the puck yet. This one is also curious, but I don't see how it has to do with any delay as I'm realy not seeing delayed movements from your players.
At 8:47, that probably should have been a penalty, but it also could have been incidental contact. Which, doesn't trigger a penalty.
Takže od pondělí musíte soupeřit hrát znovu a vůbec žádné problémy od EAhelp, ping mám 23ms .. připojení v pohodě, ale zdržení je neskutečné, hráči stojí na místě, nereagují na soupeře a jsou funkční prakticky dát gól ...
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here is a new screen..
- @EA_Aljo As here, we can't even get an answer ??? I have a problem for several months .. we brought some evidence that I have a delay in the game, and that my connection is OK, I have everything set up according to you DNS, ports .. and the result is none !!! Until now, no one has really helped me !!! I paid you a considerable amount for the game so that I could play online, but I can't, because the game doesn't work as it should, and no one from you has helped me until now !!!!
- EA_Aljo
I'm sorry for the delayed response. There has been severe weather here preventing many of us from working. As far as your issue goes, it's odd there would be no IP for your router or the node in your neighborhood. Do you have a firewall enabled that is preventing your router from being pinged?
Hello, yes I think I have ..
Hello,
I have a same issue with input lag since the game has been released. I have a ping between 12-15 ms, but most noticeable is the input lag. At the end, the game is unplayable even when I am playing on Europa server ( I am from Germany) On Scandinavian server there is no way for me to play, because of highest input lag. The players start to accelerate very late. Every poke check leads to 2 min penalties. Also the game vs. finish or Swedish players is becoming horible.
Here is a trace route to EA server. As you see I do not have any issue with a ping
BR Duessel
Hi .. here are the test results with firewwall on and off
- EA_Aljo
You can contact support for your router to find out why the IP isn't showing up on a trace route. When the issue is with our games, servers, your EA account, etc, we can help with that, but your network hardware isn't something we have a lot of troubleshooting for. You can most likely find out a lot of information through google or by contacting support for your router. Regardless though, the connection looks good since your ping times are acceptable and there isn't any packet loss. I don't think the lack of seeing the IP on a trace route is affecting your connection. It just would be good to see what the ping times and packet loss are for it.
- @EA_Aljo Okay, but that just doesn't explain why the problem is only in NHL 21 !! When I play GTA 5 or Granturismo sport, for example, they feel absolutely no problem there !! And if my connection is good, then the problem must be with you !! Or where then ?? Advise me so that I can finally play normally !! Thank you
- EA_Aljo
Every game is different. There are many different variables involved with connections as well as just how the game is coded. I'm not a developer so I can't go into those details, but just because you feel lag in one game and not others, it doesn't mean it's always the game that is causing the problem. If there were a problem with our servers or the game, everyone would be having the same experience. When that happens, we announce there's a problem that's being investigated. A lot of times, these issues are regional and dependent on the ISP. It also could be an issue with bandwidth in your area. Do you ever notice times gameplay is better? Maybe late at night when most have stopped playing for the day?
- @EA_Aljo I understand you well, I'm just trying to figure out why this is happening, and changing the DNS and opening ports that didn't help me with my problem, so there are quite a few options to fix it .. I just want to figure out why it does, and some possibility still has to be when my connection is stable and good ... I just have a problem at any time. I just thought it could be that the connection is slow ??? I have downloaded 17.6 Mbit / s and upload 1.1 Mbit / s ..
Dear EA,
I am writing to you today because I am havinga big issue in HUT. Indeed, for about a week, the quality of the connection during online matches has been very poor for me and for other players from Switzerland et France. I know it's not from me because I don't have this problem when I play Fifa 21. The matches become unfair when I play against Finns in particular who don't have these problems. I am pretty sure that these are not your values and I know that they are not those of the sport.That's why I'm asking you to fix this. It's not possible to pay 70 dollars every year for NHL and have such poor quality games.
Hope I will get a response from you soon.
Kind regards,Krums
- EA_Aljo
Hi there, @The_Krums
We'll need to go through some connection troubleshooting. What system do you play on and are you using a wired or wireless connection? Also, have you gone through this thread and tried any of the suggestions in it?
I play on PS4 with a wired connection. And yes I have already tried the suggestions in this thread.
The lag is important. My players are indeed slow and heavy. Also, when I press R2 there is a big delay for the player change to take place. On the other hand, the game does not stutter and it does not stop and then accelerate.
- EA_Aljo
Can you run that test again, but send 100 packets this time? Also, did you run it over a wireless connection? Since you play wired, it needs to be on a wired connection.
This time I made the test with a wired connection.
- EA_Aljo
Can you try it one more time using the European IP? It is 159.153.72.252.
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