Hi! I used in NHL21 the setting find Games <20ms an it worked fine, alle games were shown between 6 an 8 ms. My Ports are open but the players respond total delayd, agein. Whats the problem? If it shows 6ms and i played against a countryman (i'm form germany) and i have no chance. Im a good player but he has over 15 min of offencetime and i can't do anything against couse my player had the typical fat man lag.
@EA_Aljo Sorry no, I can't send you a video. I don't play eashl club games anymore, not since the rest of my team quit because of the lag and your lack of effort trying to solve it.
The occasional games I play now are in eashl drop-in mode and in this mode:
* Many searches for a game timeout.
* I play with/against the same players in consecutive games.
* Ping is over 100ms.
This tells me there are no hundreds of thousends, nor millions, of players in this game mode. At least, not in northern Europe.
However, even in these games where the overall lag is noticeable, because of a far away server, I still notice some of the same inconsistencies in the game:
* ONE team is fast.
* ONE team is good at intercepting pucks.
* ONE team has good AI players.
* ...etc.
Just a final thought; how about listening to the people who actually take the time to tell you when something is not working as intended(?).
I get that you sometimes need to tell the not-so-technical-people to restart this or that. But, when that doesn't work? When something is actually wrong??
Oh, another final final-thought; please explain to me, an adult who spent a considerable amount of years in software development, what the difference between me "feeling a lag" and a real lag is. Maybe I can use it towards my paying customers instead of finding the root cause... sounds a lot cheaper.
Have you guys noticed it’s the same thing every year ? This game blows nothing but player delay servers suck it can’t handle all these players on now that lg has started it got worse.. ea won’t admit it .. when was the last time nhl ea servers had a maintenance?
Community ManagerThe servers are regularly maintained. There are many variables that provide your connection besides our servers. They are certainly capable of handling the traffic we get from the new LG seasons starting. I had no issues in my games and nobody complained about lag. We also aren't aware of any issues currently so we'll need to troubleshoot everyone individually.
Community ManagerI don't see how there's been a lack of effort. I'm here almost every day trying to assist with this. There's a lot out of our control as our servers are just one part of the connection. I am listening to people saying the game isn't working as intended. I'm also here to try to help get that resolved. We aren't aware of any issues currently as the vast majority of people are playing without connection problems. Unfortunately, without video of the issues you're facing, there isn't much that can be done. We can go through connection troubleshooting if you like, but since we can't see the problems you're experiencing, it can't be reported to the dev team. There is no evidence so far showing there's a bias towards one team over the other and this is absolutely not built into the game.
@EA_AljoI played this game for many years. The complaints are the same every year. Not only for hockey, for all your sport games. Nothing happens, it's not getting better. Maybe it's lack of resources or effort or something else. I really don't care. What I do care about is getting what I payed for. This game is nearly unplayable. It's not fun. It could be fun. With an level playing field it would be. But, for now, it's not.
