Player cannot move once obtaining the puck
I am having an issue where I pass to a player and once they get it all they can do is stick handle or pass. They can’t skate anywhere. It happens anywhere from 10-30 times a game. Also, sometimes I’l...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerLet's go for a power cycle with the console first before we consider re-installing. It could be a caching issue in which a power cycle can easily fix. This is how to properly shut down your PlayStation and Xbox consoles. Power cycling the console is always a good first step in seeing if that fixes any technical issues being experienced in games. Let me know if that helps!
How to power cycle your PlayStation console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
This almost seemed to make it worse. Normally it would start happening in the 2nd period and third period of a hut game or world of chel game, but after trying the fix it happens in the first through the end of the game
- EA_Blueberry@Goaliea54 I want to confirm. Did you re-install the game?
No should I try that next?
- EA_Blueberry@Goaliea54 I think that is the best option before we go into more advanced troubleshooting.
