Player stuck in inbox

Product: NHL 22
Platform:PlayStation 5
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Don’t know.
What happens when the bug occurs? Player stuck in the inbox
What do you expect to see? Player should be in the collection or trade pile.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here NHL HUT
What time did you see the bug? (HH:MM AM/PM) 23:45
What is your time zone? ECT - GMT + 1:00
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

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I had a few players in the auction house. Afterwards all but one landed on the trade pile.

One player appeared in the inbox and is stuck there.

I cannot send him to the trade pile nor the collection and I cannot auction him again.

I reset the PS5 and the internet connection and still the player is stuck there.

On reddit there is a post from 2020 where this happened too but no real solution.

Please fix this.