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JayJ1227's avatar
JayJ1227
4 years ago

Plays of the month rewards missing

I won plays of the month #3 for the month of January 22 and I have not received any of the jerseys. I am supposed to receive both jerseys for WOC AND HUT as stated. (View photo for more)  Tried talk...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Bkelly819 @JayJ1227 

Are you looking in HUT or World of Chel? I know it was going to take a little longer for them to show up in HUT.

JayJ1227's avatar
JayJ1227
4 years ago
@EA_Aljo I actually checked both, on Xbox One and Series X and nada
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 

    Thanks for letting me know. I'm checking on this for you and will respond when I have some news.

    • Bkelly819's avatar
      Bkelly819
      4 years ago
      @EA_Aljo I found them in WOC actually but not HUT. I found them by going to rewards and hitting recent items. Still nothing in HUT though
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @Bkelly819 

        They haven't been released for HUT yet. That's still coming. 

    • JayJ1227's avatar
      JayJ1227
      4 years ago

      Nowhere to be seen in my recent items 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @JayJ1227 

        Have you checked in the Chel jerseys section when customizing your player? I'm assuming so, but just want to be sure. I have been told they were sent out.

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