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JayJ1227's avatar
JayJ1227
4 years ago

Plays of the month rewards missing

I won plays of the month #3 for the month of January 22 and I have not received any of the jerseys. I am supposed to receive both jerseys for WOC AND HUT as stated. (View photo for more)  Tried talk...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@JayJ1227 

I'm really sorry for the delay with this. I understand that it's very frustrating. Currently, we're having a technical issue with granting these jerseys. It's still being worked on. As soon as I have some news, I'll provide an update here.

JayJ1227's avatar
JayJ1227
4 years ago
@EA_Aljo Any news? It’s been months we’ve won this and still haven’t gotten it…
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JayJ1227 

    Unfortunately, I don't have an update on the HUT jerseys. As soon as I do, I'll update you here.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, everyone. You should have the Plays of the Month Jersey for World of Chel now. When I have some news on the HUT version, I'll provide an update. Apologies for the lengthy delay with these.

  • JayJ1227's avatar
    JayJ1227
    3 years ago
    @EA_Aljo It’s almost the end of the regular season and still no HUT jerseys. Will we get them?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @JayJ1227 

    I'm very sorry, but I don't have any news on this. As soon as I do, I'll relay that here.

  • JayJ1227's avatar
    JayJ1227
    3 years ago
    @EA_Aljo Do you know if we’re the only ones that didn’t receive them, or did they just never give them away to anyone?
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @JayJ1227 

    As far as I know, no one has received them in HUT. I know this is frustrating, but there's a technical issue with adding them. 

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