Forum Discussion

slynick513's avatar
slynick513
6 years ago

Poor ping/connection

Why over the last couple weeks have the pings and connections gotten so bad? I just had the worst game in years with a ping over 8000. Used best game location and that's what I got. 
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@slynick513 

Speed isn't the issue. You need a stable connection. Which is harder to come by these days due to the additional strain on the internet. Are you playing on a wired or wireless connection?

slynick513's avatar
slynick513
6 years ago

Playing on a wired connection. And NHL is the only game I have issues with. MLB, world of warships, call of duty, rocket League, Netflix, steam games on PC non of these have any issues

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @slynick513 

    Is anyone streaming anything while you play? That's going to have an impact on your connection. What system are you playing on?

    • slynick513's avatar
      slynick513
      6 years ago

      Playing on PS4. The lag was happening when only the PS4 was connected and using the internet

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @slynick513 

        Let's see if alternate DNS servers will help. Please follow the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4. Let me know what happens.

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