Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

Xxbowlerxx7573

7 years ago

Xbox

BowlerFett

09/10/2019; 8pm EST

Any online mode

Editing my HUT lineup before it occured

This occurs whenever I attempt to play an online game mode, only in NHL20. NHL19 has no issues with this.

"Failed to Retrieve Data; please try agiain later. Error Code 65836ECC2F858E7-0000000000009999-20535A907DF21DCE"

TTZ_Dipsy

Hero+

7 years ago

Console: PS4
Account Name: Dipsy_Doodle_
Timestamp (date/time, with time zone): 5pm PST, Fri 13th, Sept.
Which mode were you in?: HUT
What were you doing just before it occurred?: Retro Challenges
How often does this issue occur? Is it 100%, every other game, etc?: Periodically in all areas of HUT
Can you attach a picture of the error code or provide the error code number? - DA246B11AA6FC4B3-0000000000009999-C0EF0D71650B70F1