Forum Discussion

NHL Team

7 years ago

Post your FTRD information here! (Failed To Retrieve Data)

Hi there, If you are receiving an FTRD error message, please provide us with the following information. Using this info, we can investigate what is causing this issue and help resolve it in a tim...

DiabloBlanco415

7 years ago

Everyone, just clear your Xbox cache.

Xbox One - unplug the cord to your power brick for 10 seconds then plug it back in, light should first turn white then turn orange then back to white when you turn it back on

Xbox One X - hold the power button for 10 seconds to turn it off, turn it back on

Problem solved.

EA, get your stuff together. I learned this from another one of your games.

grey90stangg

7 years ago

@DiabloBlanco415 Lol that doesn't work for this

DiabloBlanco415
7 years ago
@grey90stangg It worked for me, my friend, and 3 others sooooo
- Derain-City
  7 years ago
  @DiabloBlanco415 Soooooooo your a lucky guy hahaha
- grey90stangg
  7 years ago
  @DiabloBlanco415 What about all the other people having problems who have already tried it? Pretty sure we've all tried this.
  - Moshers
    7 years ago
    @grey90stangg Sure have. Multiple, multiple times.